Can’t update OTA software

Faults and Technical chat for the Smart #1
umpbumpfizz444
Posts: 10
Joined: Wed Jan 10, 2024 8:15 am

Post by umpbumpfizz444 »

The physical button on the bottom corner of the screen? That power button? Does that do some kind of reset?

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Milligoon
Posts: 60
Joined: Sat Dec 02, 2023 5:52 pm
Location: Dorset

Post by Milligoon »

It turns the centre screen on and off, not sure how deep it goes restartwise?
umpbumpfizz444
Posts: 10
Joined: Wed Jan 10, 2024 8:15 am

Post by umpbumpfizz444 »

Ok thanks
Axeman3D
Posts: 34
Joined: Wed Dec 27, 2023 2:19 pm

Post by Axeman3D »

My car is sitting on OTA 1.1.1 EU currently. Basic update check says it's up to date, which it clearly isn't. If I do a 10 second power reset it still says that's the latest. I'm wondering if there's a difference in the software for the Premium and other models. That might explain why we're all on different versions but seems like a bit of a stretch.
briank
Posts: 6
Joined: Thu Jan 11, 2024 12:16 pm

Post by briank »

My Brabus is stuck on 1.1.1
briank
Posts: 6
Joined: Thu Jan 11, 2024 12:16 pm

Post by briank »

Car alerted me that a software update was available this morning.
Axeman3D
Posts: 34
Joined: Wed Dec 27, 2023 2:19 pm

Post by Axeman3D »

I had to contact Smart for another issue and mentioned that the car was stuck on version 1.1.1 and the guy freaked out. He had them push out version 1.3.0 to my car at exactly 4pm that day, so I made sure I got home just before 4. He phoned me back at 4.05 to make sure it worked.
Axeman3D
Posts: 34
Joined: Wed Dec 27, 2023 2:19 pm

Post by Axeman3D »

I ended up having Smart push the update out to mine because it refused to see any updates. They used my vehicle VIN number and did it manually and it came through no problem. Since then it's worked automatically for the last 2 updates.
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